What to do if the QR code binding fails? - Yi IoT camera

What to do if the QR code binding fails? - Yi IoT camera

  1. Check to see if your phone is on a Wi-Fi connection, poor network conditions can cause binding to fail, and keep the camera as close to the router as possible.
  2. Please ensure that the firmware has been upgraded to the latest version, click how to manually upgrade the firmware to view the firmware upgrade guide.

If the firmware is up to date, check the router settings:

  1. The camera only supports the 2.4G band for the time being, and it is necessary to ensure that the WiFi selected is not the 5G band.
  2. Guarantee that the wifi name is an English character or number and that the password does not contain special characters.
  3. Set the router encryption to WPA/WPA2 mode.
  4. Turn on QOS in advanced settings and set it to the highest.
  5. Black and White List Turn off wireless access control and cancel the Black and White List option.
    Turn off AP isolation in router settings.
  6. Turn off the router when you’re set up, wait a few minutes, and then restart.

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